Test Preparation: Test Environment Check

Test Environment Check

Click the "Check" button located below the browser, microphone, and speaker check (see image ①). If a ☑ mark appears (see image ②), the environment check is complete. After completion, close the displayed window and return to the previous screen.

image ①

image ②

Error Handling During Environment Check

Error During Browser Check

Issue:
- An error occurs when checking the browser compatibility.
Possible Causes:
- PC Users: The browser may not have microphone permissions enabled.
- Smartphone Users: The browser or the device itself may not have microphone permissions enabled.
Solutions:
- For PC (Chrome users)
  - Enable microphone permissions in Chrome.
  - https://support.google.com/chrome/answer/2693767?hl=ja&co=GENIE.Platform%3DDesktop&oco=1
- For Android Users:
  1. Enable microphone permissions in Chrome.
    - https://support.google.com/chrome/answer/2693767?hl=ja&co=GENIE.Platform%3DAndroid
  2. Enable microphone permissions on the device.
    - https://support.google.com/android/answer/9431959?hl=ja
- For iPhone/iPad Users
  1. Enable microphone permissions in Chrome.
    - https://support.google.com/chrome/answer/2693767?hl=ja&co=GENIE.Platform%3DiOS&oco=1

Error During URL Check

Issue:
- An error occurs when verifying the test URL.

Possible Cause:
- Your network may be blocking access to the domains required for taking the PROGOS test.
Solution:
- PROGOS requires access to the following domains. Please request your company’s IT department to allow communication with these domains.