---
title: "Test Preparation: Test Environment Check"
---

[< ](https://www.progos.co.jp/progos/manual/for_user/?hsLang=en)[Manual for Test-taker](https://www.progos.co.jp/en/progos/manual/for_user?hsLang=en)<https://www.progos.co.jp/progos/manual/for_user/?hsLang=en>

# Test Preparation: Test Environment Check

## Test Environment Check

Click the "Check" button located below the browser, microphone, and speaker check (see image ①). If a ☑ mark appears (see image ②), the environment check is complete. After completion, close the displayed window and return to the previous screen.

image ①

![](https://www.progos.co.jp/hs-fs/hubfs/image-png-Feb-04-2025-01-29-01-4089-AM.png?width=446&height=449&name=image-png-Feb-04-2025-01-29-01-4089-AM.png)

image ②

![](https://www.progos.co.jp/hs-fs/hubfs/image-png-Feb-04-2025-01-32-30-8112-AM.png?width=442&height=428&name=image-png-Feb-04-2025-01-32-30-8112-AM.png)

 

 

 

## Error Handling During Environment Check

### Error During Browser Check

- Issue: 
    - An error occurs when checking the browser compatibility.  
      ![](https://www.progos.co.jp/hs-fs/hubfs/image-png-Feb-04-2025-01-29-57-0948-AM.png?width=588&height=301&name=image-png-Feb-04-2025-01-29-57-0948-AM.png)
- Possible Causes:
  
    - PC Users: The browser may not have microphone permissions enabled.
    - Smartphone Users: The browser or the device itself may not have microphone permissions enabled.
- Solutions:
  
    - For PC (Chrome users)
      
          - Enable microphone permissions in Chrome.
          - [https://support.google.com/chrome/answer/2693767?hl=ja&co=GENIE.Platform%3DDesktop&oco=1](https://support.google.com/chrome/answer/2693767?hl=ja&co=GENIE.Platform%3DDesktop&oco=1)
    - For Android Users:
      
          1. Enable microphone permissions in Chrome.
             
                   - [https://support.google.com/chrome/answer/2693767?hl=ja&co=GENIE.Platform%3DAndroid](https://support.google.com/chrome/answer/2693767?hl=ja&co=GENIE.Platform%3DAndroid)
          2. Enable microphone permissions on the device.
             
                   - [https://support.google.com/android/answer/9431959?hl=ja](https://support.google.com/android/answer/9431959?hl=ja)
    - For iPhone/iPad Users
      
          1. Enable microphone permissions in Chrome.
             
                   - [https://support.google.com/chrome/answer/2693767?hl=ja&co=GENIE.Platform%3DiOS&oco=1](https://support.google.com/chrome/answer/2693767?hl=ja&co=GENIE.Platform%3DiOS&oco=1)

##### Error During URL Check

- Issue: 
    - An error occurs when verifying the test URL.

![](https://www.progos.co.jp/hs-fs/hubfs/image-png-Feb-21-2025-12-36-18-2018-AM.png?width=416&height=318&name=image-png-Feb-21-2025-12-36-18-2018-AM.png)

- Possible Cause:
  
    - Your network may be blocking access to the domains required for taking the PROGOS test.
- Solution:
  
    - PROGOS requires access to the following domains. Please request your company’s IT department to allow communication with these domains.
      
          1. [https://progos.ai/](https://progos.ai/)
          2. [https://api.progos.ai/](https://api.progos.ai/)
          3. [https://hr.progos.ai/](https://hr.progos.ai/)
          4. [https://hr-api.progos.ai/](https://hr-api.progos.ai/)

 

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